Return & Refund Policy

Service Cancelled & Refund Policy

  • Service(s) must be cancelled before we can issue a refund.
  • If the Service is suspended or terminated due to your misuse or any other government rules violations reason, you can’t claim a refund for that account.
  • If money is refunded for any package then discount or affiliate money will be deducted at the time of purchase of that package.
  • If any free domain plan money is refunded then the domain price will be deducted.
  • Your package can be terminated at any time within seven days of the refund ticket. You will not be able to claim any backup after terminated.
  • Any processing fees will be deducted from a refund.
  • All refunds will be paid in Taka. In that case, Coder Drop will not be responsible for the change in exchange rate.
  • If the refund money is not refunded by the customer, the money will be added to the Coder Drop account balance and he will be able to purchase / renew any Coder Drop product using this balance.
  • Additional refund requirements may apply based on specific terms and conditions notified to you when purchasing any Service.
  • Nobody are downgrade his preasent plan or pacakge. If he/she want to downgrade his plan, this situation he/she not get back any types of refund from Coder Drop.
  • A customer purchase his package after then if he/she want to refund request within seven days. Provide hosting related proper reason & if it will be logically, Coder Dtop must be refund customer money within next 30 days.
  • As per refund policy, service charge TK 200 will be applicable for all refunded customers.

Non-refundable Services

  • New domain, Transfers or renewals of domain name registrations.
  • Fees for recovery or reactivation of domain names or any type of extra free.
  • Any fees paid by you to Coder Drop for providing non-service related any support.
  • Dedicated IP Addresses.
  • VPS and Dedicated sever setup fee are not refunded.
  • VPS, Dedicated and any third party related service not provide any refund.
  • Any charges / fees for license purchase will not provide any refund.

Change of Policy (Return & Refund)

This is to aware that we have a full right to change our term and policy about return & refund anytime. We do not release and share any notification before changing our services. For updates, you may be in touch with us.

FAQ

Hosting

How do I get started with web hosting?

You just select your desired web hosting plan from our available package & complete the order. After payment confirmation your service will be active automatically.

What is difference for each plan?

Each of our package is different from one to another based on storage, backup, addon & more features.

What kind of web hosting do I need?

We are offering 4 kinds of web hosting plan for our clients need. For general you can choose basic shared hosting plan. For we ecommerce business & news portal we have plan as you desired. We have also hosting with free domain plan.

Do I need a domain name for hosting order?

Yes, you need to a domain name for hosting package order.

Why should I choose cPanel web hosting?

The most common and user-friendly control panel in hosting services is cPanel. A non-technical person is also able to manage cPanel because it is very easy to understand the panel. cPanel hosting is the best idea for a new website user.

Can I transfer my website to Coder Drop?

Yes, you can transfer your website to Coder Drop Host anytime. Coder Drop offers 24x7 hours Customer care support for every user.You get amazing benefits if you first understand what web hosting is, why, and what the hosting company looks for. Research and hosting and try to find the best hosting services.

Domain

Why buy a domain name from Coder Drop?

We strive to deliver outstanding customer experiences. When you buy a domain name from Coder Drop, we guarantee it will be handed over to you with superior standards of service and support. Our primary goal is to build a customer-focused atmosphere filled with the happiest customers. Coder Drop guarantee is our mark of excellence.

Why is domain name registration required?

When you build a website, you want visitors to come and see what you've done. To get them there, you need a unique domain name that connects to your site's servers. Domain name registration is required to ensure that no one else in the world can claim ownership of your site's address and to make finding your website simple.

What domains are available from Coder Drop?

At Coder drop, you can register brand new domain names using hundreds of popular TLDs. While .com domains are available, of course, you'll also see options using .net, .us, and many more.

What’s the best way to find a cheap domain?

It’s all about knowing where to look. We’ve gathered together our most popular deals on one page so you can easily find your perfect domain name, hosting, and more at affordable prices. Just take a look.

How do I choose the right domain registrar?

While price is a big factor, there are also other areas to consider when choosing the right domain registrar. These include customer support, security, and effortless account management. All of which come as standard with Coder Drop — alongside a great price, of course.

How do I pick the right domain name?

So you’ve discovered that simply Googling ‘register website domain’ and finding a great provider isn’t the whole story. You also need to consider which domain extension to pick, and which name to register.

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